Note: The new address and structure must be created before trying to move the occupant.
To move an occupant to a different address, follow these steps:
- Click the Hamburger Menu\Occupancy Data\Occupant Data.
- Filter to find the occupant incorrectly loaded.
- Click the Pencil icon to edit the occupant. The Occupant Details window will open.
- At the top of the window, click Actions and select Occupant incorrectly created/loaded.
- The Incorrect location Wizard will appear giving two options. Click A Different Address.
- Click the Magnifying Glass which will open an Address Selection Window.
- Use Filters to find the address where the occupant should be.
- Click the Thumbs Up icon which will take you back to the Correct Occupant Location Tool.
- Confirm that information is correct, including the structure if there are multiple. Click Next. The verification window will open.
- If everything appears correctly, Click the OK From there you can choose to view the occupant’s new structure information or go back to the updated occupant.
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